This electronic record is generated by a computer system and does not require any physical or digital signature. All information here in terms of Information Technology Act, 2000 and various statues as amended by the IT Act, 2000.

The domain name craftdarbar.com (hereinafter referred to as “website”) is registered in the name of Lotus Global Creations, a company incorporated under the Department of Labour, Government of National Capital Territory of Delhi, 5-Shamnath Marg, New Delhi-110054.

Lotus Global Creations is in the business of retailing and producing various garment and apparel items, contract stitching (“Products”) through the website craftdarbar.co and other e-commerce platforms.

Your usage of the Website and services and tools are governed by the following terms and conditions (“Terms and conditions”) as applicable to the website and e-commerce platforms.

For the purpose of these Terms and Conditions, wherever the context so requires “You” or “User” shall mean any natural or legal person who has agreed to become a member of the Website by providing Registration Data while registering on the Website as Registered User using the computer system. Lotus Global Creations allows User to surf the Website or making purchases. The term “We”, “Our”, “Us” shall mean Lotus Global Creations.

When You use any of the services provided thorough the Website, you will be subject to the rules, guidelines, policies, terms and conditions applicable to such services. We reserve the right, at our sole discretion, to change, modify, add or remove portions of these Terms and Conditions, at any time. It is your responsibility to check these Terms and Conditions. Your continued use of the Website following the posting of changes will mean that You accept and agree to the changes. As long as You comply with these Terms and Conditions, We grants You a personal, non-exclusive, non-transferable limited privilege to enter and use the Website.

We request you to read carefully before processing.

Membership eligibility:

Use of the Website is available only to persons who can form legally binding contracts under the Indian Contract Act, 1872. Minors and un-discharged insolvents etc. are not eligible to use the Website. As a minor, if you want to use or transact on the Website, such use or transaction may be made by your parents or legal guardian who have registered on the Website. Lotus Global Creations reserves the right to terminate your membership and refuse to provide access to the Website if we found or brought to our notice that you are under the age of 18 years.

Account and registration obligations:

If you use the Website, you shall be responsible for maintaining the confidentiality of your user ID and Password and you shall be responsible for all activities that occur under your user ID and Password. We reserve the right to immediately suspend or terminate or block access of your membership on the Website, if you provide any information that is untrue, inaccurate, not current or incomplete.

Communications:

When you use the Website or send emails or communicate with us, you agree and understand that you are communicating with us through electronic records and you consent to receive communications via electronic records from us periodically and as such when required.

Charges:

Membership on the Website is free. There is no charge or fee for browsing the Website. We only charge product and courier cost of the product when you purchase using our Website. We reserve the right to charge fee and change its policies from time to time.

Contents posted on the Website:

All texts, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, artwork and computer code (“Content”) including but not limited to the design, structure, selection, coordination, expression, look and feel, and arrangement of such content on the Website are owned and controlled or licensed by LGC; and is protected by trade dress, copyright, patent and trademark laws, and various other intellectual property rights and unfair competition laws.

Other business:

LGC does not take responsibility for the actions, products, content and services on the Website, which are linked to Affiliate and / or third party Websites API’s or otherwise. In addition, Website may provide links to the third party Website of our affiliate companies and certain other businesses for which LGC assumes no responsibility for the examining or evaluating the products and services offered by them. LGC does not warrant the offerings of, any of these businesses or individuals or the content of such third party Website(s) . LGC does not endorse, in any way, any third party Website(s) or content thereof.

Links:

We welcome links to the Website. You may establish a hypertext link to the Website, provided that the link does not state or imply any sponsorship or endorsement of Your Website by LGC. You must not use our Website or in another manner any trademarks, service marks or any other materials appearing on the Website, including any logos or characters, without our express written consent and the owner of the mark or materials. You must not frame or otherwise incorporate into another third party Website or present in conjunction with or juxtaposed against such a Website any of the content or other materials on the Website without our written approval.

Privacy:

We view protection of Your privacy as very important principle. We understand clearly that You and Your personal information are one of our important assets. We store and process your information including any sensitive financial information collected (as defined under the Information Technology Act, 2000), if any, on computers that may be protected by physical as well as reasonable technological security measures and procedure in accordance with Information Technology Act, 2000 and the Rules there under. If You object to Your information being transferred or used in this way please do not use Website.

Mandatory declaration:

You hereby declare that you have provided all necessary Legal Details for the shipment of the product to the destination specified by You in the order.

You further declare that the Product will be acquired for personal use of the consignee and/or buyer. The product will not be sold resold, bartered or in any way disposed for profit.

Disclaimer of warranties and liability:

This Website, all materials and products (including but not limited to software) and services, included on or otherwise made available to You through this site are provided on “as is” and “as available” basis without any representation or warranties, express or implied expect otherwise specified in writing.

Without prejudice to the forgoing paragraph, we do not warrant that:

This Website will be constantly available, or available at all; or

The information on this Website is complete, true, accurate or non-misleading.

We will not be liable to You in any way or in relation to the Contents of, or use of, or otherwise in connection with, the Website.

We do not warrant that this Website, information, content, materials, product (including software) or services included on or otherwise made available to You through the Website; their servers; or electronic communication sent from us are free of viruses or other harmful components.

Nothing on the Website constitutes, or in meant to constitute, advice of any kind.

All the products sold on Website are governed by different state laws and if we unable to deliver such products due to implications of different laws, we will return or will give credit for the amount (if any) received in advance by us from the sale of such products that could not be delivered to you.

You will be required to enter a valid phone number while placing an order on the Website. By registering Your phone number with us, You consent to be contacted by us via phone calls and/or SMS notifications, in case any order or shipment or delivery related updates. We will not use your personal information to initiate any promotional phone calls or SMS.

Payment:

While availing any of the payment method/s available on the Website, we will not be responsible or assume any liability, whatsoever in respect of any loss or damaging arising directly or indirectly to You due to:

Lack of authorization for any transaction/s, or

Exceeding the present limit mutually agreed by You and between your “Bank/s”, or

Any payment issues arising out of the transaction, or

Decline of transaction for any other reason/s.

Before shipping/delivering your order to You, we may request you to provide supporting documents (including but not limited to Govt. issued ID and address proof) to establish the ownership of the payment used by you for your purchase. This is done in the interest of providing a safe online shopping environment to our users.

Breach:

Without limiting other remedies, we may limit Your activity, immediately remove Your information, warn other users Your actions, immediately, suspend or terminate or block Your membership, and/or refuse to provide You with access to the Website in the event, but not limited to:

If you breach Terms and Conditions or Privacy Policy or other Rules or Policies, if any;

If we are unable to verify or authenticate any information You provide; or

If it is believed that Your actions may cause legal liability for You, other users or us. We may at any time at our sole discretion reinstate suspended users. Suspended or blocked users may not register or attempt to register with us or use the Website in any manner whatsoever until such time that such user is reinstated by us.

Indemnity:

You shall indemnify and hold harmless LGC, its owner/s, licensee, affiliates, subsidiaries, group companies (as applicable) and their respective officers, agents, employees, for any claim or demand, or actions including reasonable attorney’s fees, made by any third party or penalty imposed due or arising out of Your breach of this policy/ies or Your violation of any law, rules or regulations or the rights of a third party.

Applicable law:

This agreement shall be governed by and interpreted and construed in accordance with the laws of India. The place of jurisdiction shall be exclusively in Delhi.

Risk of loss:

All items purchased on the Website are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to You upon our delivery to the carrier.

Product description:

We try to be as accurate as possible while giving product description. However, we do not warrant that Product Description or other content of this Website is accurate, complete, reliable, current, or error free. If a product offered by us on the Website itself is not as described, Your sole remedy is to return it in unused condition.

Pricing/typographical error:

If LGC comes across any difference in pricing from typographical error/s w.r.t pricing or product information, LGC shall have the right to rectify the same or cancel the order(s) and refund money, if any, collected from You within 10-15 business days of such correction action taken. The mode of refund will be the same as at the time of placing order. We are not imitating Cash on Delivery (COD) options.

Cancellation of order:

We reserve the right to cancel any order at our sole discretion; under a situation where we are not able to meet the requirement of the order placed or order so placed/cancelled does not comply with our policy or for any other reason. However, we will ensure that any communication of cancellation of an order, so cancelled, is intimated within appropriate time to the concerned person and any applicable refund will be made in reasonable time.

Limited liability:

In no event shall LGC be liable for any special, incidental, indirect or consequential damages of any kind in connection with this agreement, even if LGC has been informed in advance of the possibility of such damages.

Our contact:

Please send any questions or comments (including all inquiries unrelated to copyright infringement) regarding this Website to craftdarbar@gmail.com

Grievance officer:

In accordance with Information Technology Act, 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:

Mr. Arabinda Pradhan

Lotus Global Creations

27-B, Katwaria Sarai, Hauz Khas

New Delhi-110016, India

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